REDLEE/SCS provides services to clients nationwide through our offices in eleven states. It is our broad reach and exceptional team members that help us provide the highest quality of service to our clients.
Though each of our regional teams are all part of the REDLEE family, they are as unique as the individuals that make up each team.
Jackie Maucher, Office Manager in our Charlotte office, took some time to introduce us to the team in Charlotte.
Describe a typical day at the Charlotte office.
“We moved into the current office about seven or eight years ago. It’s a quiet office, with only four employees who work here full time. The other four Charlotte managers work out of their respective buildings that they manage. Like other regional offices, we spend much of our time meeting with Property Managers and Tenants to they are getting the best REDLEE service possible.”
“It is the Eastern Region Headquarters and is responsible for the operations of six other cities. Two of the Charlotte team members are a part of the REDLEE/SCS Leadership Team.”
Who are some of the key players on the Charlotte Team?
John Gendreau is the President of the Eastern Division. John has been working for REDLEE For 21 years. Before moving to Charlotte in 2003, John worked in Dallas and Atlanta. When he’s not working, he can probably be found fishing, and says since the time he was little, he has wanted to be a fishing guide.
Todd Ryan, Regional Operations Manager, Eastern Division, started with REDLEE/SCS as an area manager, and moved through the ranks as Operations Manager and District Manager before taking his current position as Regional Operations Manager. If he wasn’t working at REDLEE, Todd says he dreams of being a lottery winner and philanthropist.
Charlotte Norwood handles the REDLEE/SCS Sales for our Charlotte office and with a background in marketing and advertising sales she is a perfect fit! Her favorite cleaning product is Oxivir it helps kill MRSA and other pathogens, without harming people. Charlotte says her time here at REDLEE/SCS has been, “amazing…learning a new life and career path as well as a new set of networking.”
Jackie Maucher, Office Manager, is no stranger to office management, her previous experience consist of pharmacy technician, golf course event manager and resort spa associate. Her favorite part about working at REDLEE/SCS is, “having a quiet work atmosphere, and the people that I work with are the best.”
What makes the Charlotte area unique?
“Charlotte is a generally mellow community. Uptown is a popular area for the younger crowd. For people who enjoy a little more excitement, we have the Carowinds amusement park. Charlotte is also home to the U.S. National Whitewater Center — the official Olympic Training site. Our team went to the Whitewater Center once for a team-building event. “
Describe some ways the Charlotte office is involved with the local community.
“We have adopted a local stream that is located about two minutes up the road from our office. It’s our job to keep it clean, so we are there about twice yearly to pick up the garbage that’s been dumped. It gets pretty dirty! “
“We have also been involved in local food drives, filled backpacks with school supplies for homeless children in the area and served dinner at Men’s Shelter of Charlotte, a local homeless shelter. “
So there you have it! Thanks for taking the time to meet the fantastic Charlotte REDLEE/SCS team. If you’re a property manager in the Charlotte area looking for a janitorial crew to keep your facility in tip-top shape, contact our Charlotte office. We’re confident they will take great care of your facility and leave you nothing but satisfied. Give Jackie a call today at (704) 719-2230!